Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or refud, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return write us an email email@example.com and return the item to the following adress
LAIA ALEN - COTTON PROJECT SAU
Bisbe Serra 13
17800 Olot (Girona) Spain
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We will onfly proceed with the refund if the product has been unused and has the original tags on it.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: BISBE SERRA 13 Olot (girona) Girona ES 17800.
To return your product, you should mail your product to: BISBE SERRA 13 Olot (girona) Girona ES 17800
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.