Privacy policy

1. What information do we collect? When you place an order, we collect the personal information you provide: your name, address, and email address. When you browse our store, we also automatically receive your device's IP address to help us understand how our site is used.

With your consent, we may send you communications about new products, collections, and updates from LAIA ALEN.

2. Consent By providing your personal information to complete a transaction, you consent to its use for that specific purpose. For secondary uses, such as marketing communications, we will request your explicit consent.

You may withdraw your consent at any time by contacting us at laia.alentorn@selecmoda.com or by post at: LAIA ALEN - COTTON PROJECT SA Bisbe Serra 13, 17800 Olot (Girona), Spain

3. Disclosure We will only disclose your personal data if required by law or if you have violated our Terms of Service.

4. Platform and payments Our store is hosted on Shopify Inc., which provides our e-commerce infrastructure. Your data is stored on secure servers in compliance with PCI-DSS standards. Payment data is deleted once your transaction is complete.

You can review Shopify's privacy policy at shopify.com/legal/privacy.

5. Third-party services We work with service providers (payment gateways, logistics, marketing) who may access your data to the extent necessary to provide their services. We recommend reviewing their individual privacy policies.

6. Security We apply reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access, including SSL and AES-256 encryption.

7. Cookies We use cookies for store functionality and visit analytics. You can manage your cookie preferences at any time through your browser settings. Cookies we use include session, cart, and visit analytics cookies.

8. Your rights (GDPR) If you are a resident of the European Union, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. To exercise these rights, contact us at laia.alentorn@selecmoda.com.

9. Age of consent By using this site, you confirm that you are of legal age in your country of residence.

10. Changes to this policy We may update this policy at any time. Material changes will be communicated on this page. We recommend reviewing it periodically.

Contact For any privacy enquiries or to exercise your rights: laia.alentorn@selecmoda.com LAIA ALEN - COTTON PROJECT SA · Bisbe Serra 13 · 17800 Olot (Girona) · Spain